Beneteau Oceanis 40.1 with 4 Cabins - Sailing Yacht (2021) - Kos 40.5

Terrible This negative review is towards Kavas Yachting, the Oceanis 40.1 as a yacht type is great. Perfect for four and good for six, perhaps a little small for more. Firstly Kavas company don’t communicate very well. They only once replied to any communication. No response for boat collection messages and no response for a charter update message when returning the following day. The one reply was to ask for a mooring number in the marina… the reply “yes” you really feel they don’t care. The boat was presented with lots of items missing or broken. No bucket, no sink plug, no first aid kit, domestic battery switch missing (jammed on - this would have meant if needing to isolate the domestic batteries I would have had to shut the whole boat down including the engine), seawater sink pump leaking, fwd cabin blind damaged, cabin fan not working, no fresh water hose connectors. These were all on the inventory, but I was left to discover these myself. Some of these are dangerous. The boat only came with one long floating shore line, Mediterranean mooring to shore requires two. I was told this was company policy. Some of the local staff helped to remedy some of these omissions, but my point is that the boat should not have been presented this way. The bucket they gave me was a child’s sand castle bucket… and it had a hole in it! As mentioned a couple of the engineers were helpful but in general the company seems badly led with no staff investment or interest in the boats or clients. The office staff at no point showed any interest in me as a client. While on the boat, For example on return there were many randomly dressed people on the quay side all shouting unnecessarily. One individual took a stern line to shore but his knot undid leaving us with a free end! Another tried to move the boat with the ladder instead of a rope. After attaching stern lines, two or three random people appeared onboard from an adjacent boat at the bow. No one spoke to me or identified them selves. The boat was left with more minor but avoidable small faults, screws coming undone on the fridge door, screws missing from the boarding plank, toilet seats loose, exposed and sharp rigging pins, a rusty shower drain switch stopped working. All preventable with regular maintenance. For balance one engineer on arrival did change a pump promptly on the AC which had stopped working. This was the exception… So in summary a lovely boat type, but the Kavas organisation don’t or are unable to maintain them to any standard, so avoidable problems occur. They also don’t seem to communicate to the customer at all.