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Standard

(Advised when average charter period is one week or more) 50% refund up until 60 days prior to agreed check-in date and time, except fees. Cleaning fees are always refunded if you did not check in. The Tubber service fee is non-refundable. If there is any complaint, Tubber has to be noticed within 24 hours after check-in, follow instructions according to Guest Refund Policy. Tubber will mediate when necessary, and has the final say in all disputes. A reservation is officially canceled when the guest clicks the cancellation button on the Tubber website. Applicable taxes will be retained and remitted.

Partially refundable

(Average charter period 3-7 days) 75% refund up until 60 days prior to check-in date and time, except fees. Cleaning fees are always refunded if the guest did not check in. The Tubber service fee is non-refundable. If there is a complaint, Tubber has to be noticed within 24 hours after check-in, follow instructions according to Guest Refund Policy. Tubber will mediate when necessary, and has the final say in all disputes. A reservation is officially canceled when the guest clicks the cancellation button on the Tubber website. Applicable taxes will be retained and remitted.

Moderate

(Average charter period 1-2 days) 50% refund up until 5 days prior to check-in date and time, except fees. Cleaning fees are always refunded if the guest did not check in. The Tubber service fee is non-refundable. If there is a complaint, Tubber has to be noticed within 24 hours after check-in, follow instructions according to Guest Refund Policy Tubber will mediate when necessary, and has the final say in all disputes. A reservation is officially canceled when the guest clicks the cancellation button on the Tubber website. Applicable taxes will be retained and remitted.

Flexible

(Charter periods 1 day or less) 99% refund up until 1 day prior to check-in date and time, except fees. Cleaning fees are always refunded if the guest did not check-in. The Tubber service fee is non-refundable. If there is a complaint, Tubber has to be noticed within 24 hours after check-in, follow instructions according to Guest Refund Policy Tubber will mediate when necessary, and has the final say in all disputes. A reservation is officially canceled when the guest clicks the cancellation button on the Tubber website. Applicable taxes will be retained and remitted.

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