Yacht Charter Cancellation Protection Program Terms and Conditions

What Am I Covered For?

We will provide a refund of the Charter Fee paid by the Charterer(s) (up to a maximum value of €10,000) for the Charter should the Charterer(s) be unable to attend, solely as a direct result of:

• Incapacity of the Charterer(s) caused by an Accident, Bodily Injury or Sickness or a personal medical emergency before the Commencement Date of the Charter.

• Incapacity of a Dependent through Accident, Bodily Injury or Sickness first commencing before the Commencement Date of the Charter necessitating the support of the Charterer(s).

   

• Death of the Charterer(s).

   

• Death of a member of the Charterer(s)' Immediate Family within thirty (30) days before the date of the Charter.

   

• Adverse Weather preventing the Charterer(s)' safe travel to the location of the point of embarkation of the Charter.

• The Charterer(s)' inability to attend due to being a member of the armed forces who is unexpectedly called to duty.

• The unavoidable requirement for the Charterer(s) to remain at home due to serious damage to the Charterer(s)' home or place of business caused by fire, aircraft, explosion, storm, flood, subsidence, earthquake, falling trees, burst pipes, lightning, malicious persons or theft within 3 days before the Commencement Date

• The unavoidable requirement of the Charterer(s) to perform Jury Service where the Jury Summons was first received by the Charterer(s) after the date of signing the Charter Agreement.

• The Charterer(s) being summoned to appear at court proceedings as a witness where the witness summons was first received by the Charterer(s) after the date of signing the Charter Agreement.

• The Charterer(s) having been ordered to Self-Isolate, having registered a positive test result for COVID-19.

• The inability of the Charterer to embark on their Charter due to a government-mandated travel ban in the Charterer(s)' home region/country being implemented in relation to COVID-19 after the date of signing the Charter Agreement preventing the travel of the Charterer(s) to where the Charter is taking place.

What Am I Not Covered For?

Yacht Charter Cancellation Protection does not cover any refund application for or resulting from:

• Refunds in respect of the cancellation of a Charter by the Charter Company/ Agency or the vessel owner or an Abandoned Charter.

   

• Closure of the yacht charter facility.

• Reimbursement of the Yacht Charter Cancellation Protection fee charged by the Charter Company/Agency.

• Any Known Circumstance, being in the public domain, at the time of the yacht charter purchase, that prevents the Charterer(s) from embarking on their booked Charter.

• National Mourning.

• Death, Bodily Injury or Sickness of the Charterer(s) directly or indirectly caused by a criminal act committed by the Charterer(s).

• Failure of the Charterer(s) in the event of Bodily Injury or Sickness to consult a duly qualified medical practitioner and comply with the medical advice given.

• Charterer(s) not attending the Charter due to fear of contracting COVID-19.

• Charterer(s)' Self-Isolation that has been entered into without a positive COVID-19 test result.

• Fear of, or actual or threatened war, invasion, acts of foreign enemies, hostilities, civil war, rebellion, revolution, insurrection, military or usurped power, or destruction of property by or under order of any government or authority.

• Cancellation of any Charter Agreement due to any circumstance that is within the Charterer(s)' control, including fear of piracy or fear of orca attacks.

• Charterer(s)' failing to observe and comply with the requirements of any law, ordinance, court or regulatory body.

• Charterer(s)' lack of care, diligence or prudent behaviour.

• A situation the Charterer(s) was aware of at the time of purchase.

• Inability to gain or maintain a Visa in or denial of entry to the country the Charter is scheduled to take place, howsoever caused.

• Fraud, misrepresentation or concealment by the Charterer(s).

• Financial failure of or financial default by anyone.

• Any additional costs incurred by you in relation to your refund application.

• Any reason not listed in "What am I covered for?"

General Conditions

• This protection commences at the date of purchase of the Yacht Charter Cancellation Protection and ceases at the commencement date of the charter.

• Any fraud, misstatement, concealment or negligent statement in the information provided in the making of a refund application shall render the application voidable by Secure Refunds Limited.

• Any and all refund payments due under the terms and conditions may be made payable to a third party(s) as directed by the Lead Charterer.

• Payment of such refunds shall be a sufficient and complete discharge of all of the obligations to the Charterer(s).

• If one or multiple members of the charter party can no longer attend due to a covered reason, but others still attend, the affected member(s) can submit a claim for their portion of the Charter Fee paid.

• In this instance, the portion of the Charter Fee refunded will be proportional to the number of members of the charter party impacted.

• In order to qualify for cover under this condition, the Charterer(s) must be noted on the crew list.

• This Yacht Charter Cancellation Protection is governed by and construed in accordance with the laws applicable to the domicile of the Yacht Charter Agency / Company.

How Do I Apply For A Refund?

• Refund requests should be submitted online at https://yachtrefunds.com/ within sixty (60) days of the occurrence of the cause of cancellation.

• We are unable to consider any circumstances that are not listed

• You will be asked to provide evidence to support your request, including but not limited to:

  • A copy of the charter agreement.

  • Receipts/proof of payment for instalments paid to the charter company.

  • Proof the charter has been cancelled with the charter company.

  • A doctor's certificate or hospital letter confirming the dates and nature of your incapacity/illness.

  • A copy of the death certificate, order of service or obituary notice.

  • A copy of your summons for jury service.

  • Web links from a reputable national news outlet detailing the circumstances.

  • Confirmation from a government office detailing the Adverse Weather or web links from a reputable news outlet

  • A building's insurer/loss adjuster's report or emergency services report clarifying the nature and extent of property damage.

  • Official armed forces document.

  • Any reasonable additional evidence you are asked for.

Definitions

• Abandonment or Abandoned: The inability to complete the Charter once commenced.

• Accident: A sudden, unexpected and unintended, specific event that occurs at an identifiable time and place.

• Advanced Provisioning Allowance (APA): A lump sum payment that covers all on-board expenses such as fuel.

• Adverse Weather: Extreme weather where a travel alert was issued prior to Charter Commencement by the Local Authority or Government preventing travel to the Charter Location.

• Bodily Injury: An identifiable physical injury or illness resulting from such injury caused by an Accident occurring after the Charter Agreement was signed.

• Cancellation or Cancelled: The inability to proceed with the Charter before the commencement date.

• Charter: The particular dated and timed hire of a rental vessel for which protection was purchased.

• Charterer(s): All persons named on the charter agreement or crew list who have subscribed to the Yacht Charter Cancellation Cover.

• Charter Agreement: The contract signed by the Lead Charterer and the Charter Company for the hire of a Rental Vessel.

• Charter Commencement: The date and time shown on the Charter Agreement for the start of the Charter period.

• Charter Company or Agency: A company that rents charter Yachts for short periods of time.

• Charter Fee: The fee specified in the Charter Agreement for the use of the rental vessel (excluding APA).

• Charter Location: The place from where the Charterer is to collect the Rental Vessel.

• Charter Period: The time between Charter Commencement and completion.

• Dependent: A member of the Immediate Family who is reliant on the support of the Charterer(s).

• Immediate Family: Mother, father, in-laws, step-parents, siblings, child, spouse, civil partner, cohabitee (and their children), grandparent, legal guardians and foster parents.

• Known Circumstance: An occurrence the Charterer(s) had prior knowledge of or that was announced to the public (e.g., strike action).

• Lead /Named/Main Charterer: Person(s) named as the hirer on the Charter Agreement.

• National Mourning: Cancellation, Abandonment, Relocation or postponement caused by a mourning period declared by the Government or Monarchy of the charter country.

• Quarantine: A mandated period in a place of isolation for people arriving from another country.

• Self-Isolate or Self-Isolation: Remaining apart from others following a positive PCR or Antigen test to prevent transmission.

• Sickness: An illness sufficiently debilitating to prohibit safe movement and travel.

• Terrorism: Unlawful acts involving force or violence committed for political, religious, or ideological purposes.

• Visa: A passport endorsement indicating the holder is allowed to enter, leave or stay in a country.

• Volcanic Ash Event: Phenomenon caused by a volcanic eruption sending an ash cloud into the atmosphere.

 

Tubber B.V has procured an insurance policy covering our financial exposure to this Cancellation Protection Cover through Lloyd's Insurance Company S.A.. Version: V2/2025